Privacy Statement

This Privacy Statement explains how Numan Associates Ltd (“Numan”, “we”, “us”, “our”) collects, uses, stores, and protects personal data when you interact with us or use our website https://www.nu-man.co.uk/.

We are committed to handling personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Data Controller:
Numan Associates Ltd
Website: https://www.nu-man.co.uk/
Email: info@nu-man.co.uk

As a property agency, we process personal data in order to provide estate agency, lettings, and property-related services.

Personal Data We Collect

We may collect and process the following categories of personal data:

Identity information (such as name and title)
Contact details (email address, telephone number, postal address)
Property-related information (preferences, requirements, transaction details)
Financial information (where relevant to transactions or compliance)
Identification documents (for Right to Rent, AML, or legal checks)
Website usage data (IP address, browser type, pages visited)
Communications with us (emails, calls, enquiries, messages)

How We Collect Personal Data

We collect personal data when you:

Enquire about our services
Register with us to buy, sell, rent, or let property
Request a valuation or property information
Enter into a contract with us
Contact us by phone, email, or online forms
Use our website or online tools

How We Use Personal Data

We use personal data to:

Provide estate agency, lettings, and property management services
Respond to enquiries and communicate with clients
Carry out referencing, Right to Rent, and AML checks
Manage transactions, contracts, and payments
Comply with legal and regulatory obligations
Improve our website, services, and user experience
Send service-related communications

We do not sell personal data to third parties.

Legal Bases for Processing

We process personal data under one or more of the following legal bases:

Performance of a contract – where processing is necessary to deliver our services
Legal obligation – where required by law (e.g. AML, Right to Rent)
Legitimate interests – where processing supports our business operations without overriding individual rights
Consent – where you have explicitly agreed (e.g. marketing communications)

Marketing Communications

Where permitted, we may contact you with information about properties or services that may be of interest to you.

You can opt out of marketing communications at any time by:

Using the unsubscribe link in emails
Contacting us at info@nu-man.co.uk

Sharing Personal Data

We may share personal data with trusted third parties where necessary, including:

Solicitors and conveyancers
Referencing and compliance providers
Deposit protection schemes
Contractors and service providers
IT and website service providers
Regulatory bodies and authorities (where required by law)

All third parties are required to handle personal data securely and lawfully.

International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.

Retention periods may vary depending on the nature of the data and applicable obligations.

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Access to personal data is restricted to authorised personnel only.

Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of data (where applicable)
Restrict or object to processing
Withdraw consent (where consent is the legal basis)
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

How to Exercise Your Rights

To exercise any of your rights, please contact us at: info@nu-man.co.uk

We may need to verify your identity before responding.

Cookies

For information on how we use cookies and similar technologies, please refer to our Cookie Policy.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in legal requirements or how we process personal data.

Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Statement or how your personal data is handled, please contact us:

Numan Associates Ltd
info@nu-man.co.uk
https://www.nu-man.co.uk/